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Welcome to the Business Office of Facilities & Campus Services.  

Our team is responsible for maintenance & operations work management, customer service, customer billing, information systems, accounting, budgeting, financial analysis and reporting, procard administration, procurement, human resources, travel support, and administrative support for Facilities & Campus Services departments.  

The primary mission of the FCS Business Office is to support the goals and objectives of Facilities & Campus Services it serves. The FCS Business Office is a strategic partner to the organization’s leadership and operational management, and we are committed to providing top quality customer service, fiscal administration, HR management, procurement and contract services, and department administrative support.

Work Management

Our team, through the Work Management Desk, oversees more than 14,000 service requests annually from creation to closeout. The team maintains the work management database; tracking all costs associated with each service request, including preventative maintenance work orders for more than 5,500 facility and vehicle assets, and processing customer billings. The Work Management Desk is the first point of contact for customers for facility and vehicle service requests. The team triage calls, service requests, and emails to ensure appropriate call referral or action.  

Submit a Service Request.

Fiscal & Systems Administration 

The Business Office provides expertise and guidance for capital, operating, and recharge center funds in financial oversight, budgeting, forecasting, analysis, reporting, and compliance. Our team ensures the accuracy, completeness, and integrity of financial data. The team supports maintenance and operations, capital planning, projects, building and utility information management, and strategic use of funds.  

We oversee the development of FMO shop rates and the FPC recharge rate along with services level agreements between FCS and our campus partners. 

We work with FCS staff to ensure the integrity and fidelity of the information in AiM (FMO asset and work order management information system), eBuilder (FPC project management information system) along with FCS related information in Banner and other systems.  

Procurement / Service Contract Support / Procard 

We provide expertise, guidance, support, and services for procurement, service contracts, and procard administration for FCS departments. Our team can process most department-related procurements under $25,000 in-house and works with UA Procurement & Contract Services for all other related procurement. The Facilities Planning & Construction (FPC) team employ a separate contracting officer for all FPC project-related procurements.   

Our team provides administrative support for FCS service contract administrators. We provide procard administration and oversight for over 80 procards processing and reconciling an average of 3,030 transactions annually. 

Human Resources / Travel 

The Business Office team provides HR support for all FCS departments in recruitment, onboarding, CBA compliance, compensation, benefits, personnel, and payroll. We offer administrative support for processing FCS staff travel.  

Office Hours 

Business Office 

Monday – Friday 8:00 AM – 4:30 PM 

Work Management Desk 

Monday – Friday 8:00 AM – 5:00 PM 

Physical Address

UAA Business Office 

3300 Seawolf Drive, Suite 105 

Anchorage, ÐÜèÔÚÏßÊÓƵ 99508 

Mailing Address 

Facilities Business Office 

3211 Providence Drive, GHH 105 

Anchorage, AK 99508 

Phone/Fax 

Work Management 

Tel: 907-786-6980 

Fax: 907-786-6989 

Email: uaa_fcsbusiness@alaska.edu