How To Order

How do I order?

Many products can be ordered online through our Digital Store Front (DSF): 
Customers may also submit orders via email to: uaa.copy@alaska.edu
Before submitting your order please visit our resource page regarding Bleeds & Compressing/Zipping Files.
Please submit all requests for estimates via email and provide as much detail as possible regarding your project.

UAA Department Orders

UAA Departments- Please use for all letterhead, envelope, business card, and name badge orders. 

Mailers

If we are printing items to be mailed, please include alongside your file a spreadsheet of only the mailing information.
Please include in the spreadsheet the First Name, Last Name, Street Address, City, State and Zip. If you have any international addresses, please put them at the top of your spreadsheet.

Foundation Accounts (Non-restricted Funds)

Any foundation accounts are not required to fill out an authorization form, but please indicate in the order that your order is under a foundation fund.

Fund 2 or 3 (Restricted Funds)

If you are using a Fund 2 or 3, please have the authorization form filled out and sent in with the order.
Please note that for departments using a Fund 2/3, production will be paused until Copy & Print Center receives the authorization form.

Submit Your Project as a PDF File 

Having your project print ready will play a major role in how fast your job is completed:

  • For the fastest and most efficient method, submit your project as a print-ready PDF file in high resolution that includes your crops and bleeds.
  • We also accept projects submitted in Microsoft Word, Publisher, PowerPoint and most other graphics programs; the turnaround time may be longer.
  • If you use an unusual font and submit your project in anything other than a PDF, please include the font files with your order.
  • Convert your color files from RGB to CMYK to ensure better color matching.

Turnaround Estimate

Turnaround time is dependent on a variety of factors.
Average turnaround on most small projects is two business days after approval of proof. 

Some factors related to turnaround time:

  • Print readiness of the file
  • Finishing or bindery needs
  • Machinary or handwork needs
  • Standard or non-standard sizes
  • How early in the day the file was submitted

We always provide free estimates including time to completion, upon request and we are able to accommodate rush jobs with an additional fee. 

 

How do I pay for my order?

UAA Departments should provide an org/fund for internal chargeback at the time the order is placed.

We can also accept UA Procurement Cards if there is a business reason why an org/fund chargeback cannot work for you. 

Non-departmental customers may pay using cash, check, Visa, Mastercard, American Express or Apple Pay. 

*Please note that there is a $3.00 USD minimum purcahse for all credit card purchases. 

Students may also use WolfBucks (note that the IT print allocation cannot currently be used at the Copy & Print Center).

How do I receive my order?

UAA departments can have their oder delivered by the Mailroom team as part of the regular mail route OR stop by and pick up your order from the Copy & Print Center. 

Non-departmental customers will pick up their orders from UAA Copy & Print Center, or we can mail to you via USPS, FedEx, or UPS for an additional handling charge plus shipping.