UAOnline and other Banner applications unavailable March 9-14
by Green & Gold News |
Starting at 5 p.m. on Thursday, March 9 the final phase of transitioning all Banner applications and associated Ellucian products to the cloud will commence, with an expected completion date of no later than Tuesday, March 14. During that time, there will be absolutely no access to UAOnline or other Banner applications.
Why It Matters:
Great care was made in trying to identify a time for this interruption that wasn鈥檛
a peak activity time for student, human resources or finance system users. Multiple
tests have been conducted including mock transitions to identify potential pitfalls
and reduce the time for the transition as much as possible. While users will not notice
much change at all after this transition, this is a necessary step to create a foundation
for future upgrades including to the UAOnline interface, student services tools and
other advancements in modernizing our ERP.
What to Expect:
Most Employees - For employees who do not regularly use Banner in their day-to-day
jobs, the impact of this outage will be minimal. Employees will need to submit their
timesheets early, and will not have access to UAOnline services such as time sheets,
leave balances, tax forms or other self-service functions until Banner comes back
online no later than Tuesday, March 14. When employees do log-in to UAOnline again,
there should be no change in functionality, just a possible slight delay as the new
site loads.
Faculty & Student Services Employees - Faculty and student services personnel will
not be able to access student service tools through UAOnline over this duration, including
the ability to add or drop students, adjust grades, access advising software like
DegreeWorks, transcripts or other student data, nor will financial aid offices have
access to payment tools.
Human Resources & Finance Employees - Similarly human resources staff will not have
access to enter new employees, adjust payroll or other HR Banner activities during
the outage. Nor will finance staff be able to enter transactions. External vendors
such as Payment Net for managing Pro-Card purchases, and Concur for managing travel
will still be accessible.
The Background:
Banner is the Enterprise Resource Planning (ERP) software that is the backbone of
all the university鈥檚 financial, human resource and student systems, including all
services accessed through UAOnline. It has been the ERP for the university for more
than 25 years, and is common software in the higher education environment. Due to
concerns about the university鈥檚 continued ability to support the infrastructure hosting
this critical software, leadership began planning to transition from hosting Banner
ourselves, to virtual hosting using the Ellucian Cloud hosted by Amazon Web Services.
More than 100 Banner users from across the system have been involved in the planning
and testing for this transition since Oct. 2021. The transition ultimately will provide
greater long-term stability for the platform, and ensure that the backend is kept
current and well-maintained.
Please visit the and for more information on this critical upgrade project.