Disclosures & Student Complaints

 

Student Complaints 

The 熊猫在线视频 seeks to resolve student complaints in a fair and prompt manner. If a distance learning student has a complaint about UAA, the student must first follow the standard UAA student complaint and dispute procedures. Grade appeals and student conduct violations are governed entirely by UAA and the State of 熊猫在线视频. Please visit our Student Consumer Information page to learn more about various aspects of the insitutions policies, procedures, and operations.

When the student is unsatisfied with the outcome, the complaint may be appealed. If the student is in a SARA member state, a complaint, other than grade appeals or student conduct violations, may be appealed and brought to the 熊猫在线视频 SARA Portal Entity. The SARA portal entity in the state where the student is located will then be notified that the complaint was received and may assist as needed. Examples of types of student complaints that may be brought to a SARA portal entity include but aren't limited to complaints regarding the accuracy of job placement data, tuition or fee information, accreditation, accurate information about whether the course or program work meets any relevant licensure requirements, or course transfer information. Additional NC-SARA Complaint Information can be found at .

Updated as of  March 2024

State and Territories Listing

  • Alabama

    Alabama Student Consumer Protection / Complaints:


    100 N. Union Street
    Montgomery, AL 36104
    (334) 353-9153
    Student Complaint Information - 
    Student Complaint Information - 

  • 熊猫在线视频

    熊猫在线视频 Student Consumer Protection / Complaints:

     
    PO Box 110505
    Juneau, AK 99811
    (907) 465-6741
    Student Complaint Information - 

  • Arizona

    Arizona Student Consumer Protection / Complaints:

     
    online contact form
    Lanna Dueck: ldueck.azsara@riosalado.edu 
    Student Complaint Information - 
    Student Complaint Information -

  • Arkansas

    Arkansas Student Consumer Protection / Complaints:

    ADHE will only address complaints after the student has exhausted his or her appeals at the institutional level. Inquiries into student grievances must be limited to AHECB certified (under Arkansas Code 搂6-61-301) courses/degree programs and institutions and to matters related to the criteria for certification. Within 20 days of completing the institution鈥檚 grievance procedures, the student may file the complaint in writing with the ICAC Coordinator, Arkansas Department of Higher Education, 114 East Capitol, Little Rock, AR 72201 (contact ADHE_Info@adhe.edu for information). The grievant must provide a statement from the institution verifying that the institution鈥檚 appeal process has been followed. ADHE will notify the institution of the grievance within 15 days of the filing. Within 10 days after ADHE notification, the institution must submit a written response to ADHE. Other action may be taken by ADHE as needed.


    423 Main Street, Ste 400
    Little Rock, AR 72201
    Student Complaint Information - 
    Student Complaint Information -

  • California (Non-SARA State)

    California Student Consumer Protection / Complaints:

    California Dept. of Consumer Affairs  
    Consumer Information Center
    1625 North Market Blvd., Suite N-112
    Sacramento, CA 95834
    (833) 942-1120

    Student Complaint Information - . 
    Student Complaint Information -

  • Colorado

    Colorado Student Consumer Protection / Complaints:


    1560 Broadway, Ste 1600
    Denver, CO 80202
    (303) 862-3001
    Student Complaint Information - 
    Student Complaint Information -

  • Connecticut

    Connecticut Student Consumer Protection / Complaints:

     
    450 Columbus Blvd, Ste 707
    Hartford, CT 06103-1841
    (860) 974-1800
    Student Complaint Information - 
    Student Complaint Information -

  • Delaware

    Delaware Student Consumer Protection / Complaints:


    Teacher and Administrator Quality:
    John W. Collette Resource Center
    35 Commerce Way
    Dover, DE 19904
    (302) 857-3388
    Student Complaint Information - 
    Student Complaint Information -

  • Florida

    Florida Student Consumer Protection / Complaints:


    325 W. Gaines St, Ste 1514
    Tallahassee, FL 32399-0400
    (850) 245-0505 
    Student Complaint Information - 
    Student Complaint Information -

  • Georgia

    Georgia Student Consumer Protection / Complaints:


    (770) 414-3300
    Student Complaint Information - 
    Student Complaint Information -

  • Hawaii

    Hawaii Student Consumer Protection / Complaints:


    PO Box 541
    Honolulu, HI 96809
    (808) 586-7327
    Student Complaint Information - 
    Student Complaint Information -

  • Idaho

    Idaho Student Consumer Protection / Complaints:


    P.O. Box 83720 
    650 W. State Street, Suite 307
    Boise, ID 83702-0037
    (208) 332-1587
    Student Complaint Information - 
    Student Complaint Information -

  • Illinois

    Illinois Student Consumer Protection / Complaints:


    1 North Old State Capitol Plaza, Ste 333
    Springfield, IL 62701-1377
    (217) 557-7359
    Student Complaint Information - Student Complaint Information -

  • Indiana

    Indiana Student Consumer Protection / Complaints:


    302 W Washington St
    Indianapolis, IN 46204
    (317) 232-6201
    Student Complaint Information - 
    Student Complaint Information -

  • Iowa

    Iowa Student Consumer Protection / Complaints:


    430 E Grand Ave, Floor 3
    Des Moines, IA 50309
    (515) 725-3400
    Student Complaint Information - 
    Student Complaint Information -

  • Kansas

    Kansas Student Consumer Protection / Complaints:

     
    1000 SW Jackson, Ste 520
    Topeka, KS 66612-1368
    Student Complaint Information - 
    Student Complaint Information -

  • Kentucky

    Kentucky Student Consumer Protection / Complaints:


    1024 Capital Center Dr, Ste 320
    Frankfort, KY 40601
    (502) 573-1555
    Student Complaint Information - 
    Student Complaint Information -

  • Louisiana

    Louisiana Student Consumer Protection / Complaints:


    PO Box 3677
    Baton Rouge, LA 70821-3677
    (225) 342-4253
    Student Complaint Information - 
    Student Complaint Information -

  • Maine

    Maine Student Consumer Protection / Complaints:


    Commissioner
    23 State House Station
    Augusta, ME 04333-0023
    (207) 624-6600
    Student Complaint Information - 
    Student Complaint Information -

  • Maryland

    Maryland Student Consumer Protection / Complaints:


    6 North Liberty Street
    Baltimore, MD 21201
    (410) 767-3300
    Student Complaint Information - 
    Student Complaint Information -

  • Massachusetts 

    Massachusetts Student Consumer Protection / Complaints:


    One Ashburton Plc, Rm 1401
    Boston, MA 02108
    (617) 994-6963
    Student Complaint Information -  
    Student Complaint Information -

  • Michigan

    Michigan Student Consumer Protection / Complaints:


    PO Box 30018
    Lansing, MI 48909
    (517) 241-9223
    Student Complaint Information - 
    Student Complaint Information -

  • Minnesota

    Minnesota Student Consumer Protection / Complaints:


    Attn: Registration / Licensure
    1450 Energy Park Dr, Ste 350
    St. Paul, MN 55108
    (800) 657-3866
    Student Complaint Information - 
    Student Complaint Information -

  • Mississippi

    Mississippi Student Consumer Protection / Complaints:


    3825 Ridgewood Rd
    Jackson, MS 39211
    (601) 432-6372
    Student Complaint Information - 
    Student Complaint Information -

  • Missouri

    Missouri Student Consumer Protection / Complaints:


    205 Jefferson St
    PO Box 1469
    Jefferson City, MO 65102-1469
    (573) 751-2361
    Student Complaint Information -
    Student Complaint Information -

  • Montana

    Montana Student Consumer Protection / Complaints:


    2500 Broadway
    PO Box 203201
    Helena, MT 59620-3201
    (406) 444-6570 
    Student Complaint Information - Student Complaint Information -

  • Nebraska

    Nebraska Student Consumer Protection / Complaints:


    PO Box 95005
    Lincoln, NE 68509-5005
    (402) 471-2847 
    Student Complaint Information -   
    Student Complaint Information -

  • Nevada

    Nevada Student Consumer Protection / Complaints:


    Board of Regents
    4300 S Maryland Pkwy
    Las Vegas, NV 89119
    Student Complaint Information -   
    Student Complaint Information -

  • New Hampshire

    New Hampshire Student Consumer Protection / Complaints:


    101 Pleasant St
    Concord, NH 03301-3494
    (603) 271-0256
    Student Complaint Information -   
    Student Complaint Information -

  • New Jersey

    New Jersey Student Consumer Protection / Complaints:


    1 John Fitch Plaza, 10th Floor
    PO Box 542
    Trenton, NJ 08625-0542
    (609) 292-4310 
    Student Complaint Information -  
    Student Complaint Information -

  • New Mexico

    New Mexico Student Consumer Protection / Complaints:

    .
    2044 Galisteo St, Ste 4
    Santa Fe, NM 87505-2100
    (505) 476-8400
    Student Complaint Information - 
    Student Complaint Information -

  • New York

    New York Student Consumer Protection / Complaints:


    Office of College & University Evaluation
    89 Washington Avenue, Room 960 EBA
    Albany, NY 12234
    (518) 474-1551 
    Student Complaint Information -  
    Student Complaint Information -

  • North Carolina

    North Carolina Student Consumer Protection / Complaints:


    UNC General Administration
    910 Raleigh Road
    Chapel Hill, NC 27515-2688
    (919) 962-4550 
    Student Complaint Information -  
    Student Complaint Information -

  • North Dakota

    North Dakota Student Consumer Protection / Complaints:


    600 E Boulevard Ave, Dept 215
    Bismarck, ND 58505-0230
    (701) 328-2960
    Student Complaint Information -  
    Student Complaint Information -

  • Ohio

    Ohio Student Consumer Protection / Complaints:


    30 E Broad St, Ste 2481
    Columbus, OH 43215-31414
    (877) 275-4219 
    Student Complaint Information -  
    Student Complaint Information -

  • Oklahoma

    Oklahoma Student Consumer Protection / Complaints:


    655 Research Parkway, Ste 200
    Oklahoma City, OK 73104
    (405) 225-9100 
    Student Complaint Information -  
    Student Complaint Information -

  • Oregon

    Oregon Student Consumer Protection / Complaints:


    775 Court St NE
    Salem, OR 97301
    (503) 947-5716 
    Student Complaint Information -  
    Student Complaint Information -

  • Pennsylvania

    Pennsylvania Student Consumer Protection / Complaints:

    Pennsylvania Dept. of Education

    333 Market St, 12th Floor
    Harrisburg, PA 17126-0333
    (717) 787-4314 
    Student Complaint Information -  
    Student Complaint Information -

  • Puerto Rico

    Puerto Rico Student Consumer Protection / Complaints:


    PO Box 19900
    San Juan, PR 00910-1900
    Fax: (787) 641-2562

    Student Complaint Information -   
    Student Complaint Information -

  • Rhode Island

    Rhode Island Student Consumer Protection / Complaints:


    560 Jefferson Blvd, Ste 100
    Warwick, RI 02886
    (401) 736-1100
    Student Complaint Information -  
    Student Complaint Information -

  • South Carolina

    Soth Carolina Student Consumer Protection / Complaints:


    Academic Affairs
    1122 Lady St, Ste 300
    Columbia, SC 29201
    (803) 737-2260 
    Student Complaint Information -  
    Student Complaint Information -

  • South Dakota

    South Dakota Student Consumer Protection / Complaints:


    Division of Consumer Protection
    1302 E Hwy 14, Ste 3
    Pierre, SD 57501-8053
    (605) 773-4400
    Student Complaint Information -  
    Student Complaint Information -

  • Tennessee

    Tennessee Student Consumer Protection / Complaints:


    Parkway Towers, Ste 1900
    Nashville, TN 37243-0830
    (615) 741-5293
    Student Complaint Information -  
    Student Complaint Information -

  • Texas

    Texas Student Consumer Protection / Complaint:


    Office of General Counsel
    PO Box 1788
    Austin, TX 78711-2788
    (512) 427-6101
    Student Complaint Information -  
    Student Complaint Information -

  • Utah

    Utah Student Consumer Protection / Complaints:


    Board of Regents Building, The Gateway
    60 South 400 West
    Salt Lake City, UT 84101-1284
    (801)321-7200
    Student Complaint Information -  
    Student Complaint Information -

  • Vermont

    Vermont Student Consumer Protection / Complaints:


    219 N Main St, Ste 402
    Barre, VT 05641
    (802) 479-1030
    Student Complaint Information -   
    Student Complaint Information -

  • Virgin Islands

    Virgin Islands Student Consumer Protection / Complaints:


    #2 John Brewers Bay
    St. Thomas, USVI 00802
    (340) 693-1200

    Student Complaint Information -   
    Student Complaint Information -

  • Virginia

    Virginia Student Consumer Protection / Complaints:


    101 N. 14th Street, 10th Floor
    James Monroe Building  
    Richmond, VA 23219
    (804) 225-2600
    Student Complaint Information -   
    Student Complaint Information -

  • Washington

    Washington Student Consumer Protection / Complaints:


    917 Lakeridge Way SW
    Olympia, WA 98502
    (360) 753-7800 
    Student Complaint Information -  
    Student Complaint Information -

  • Washington D.C.

    Washington D.C. Student Consumer Protection / Complaints:


    1050 First Street NE
    Washington DC 20002
    (202) 727-6436
    Student Complaint Information -  
    Student Complaint Information -

  • West Virginia

    West Virginia Student Consumer Protection / Complaints:


    PO Box 1789
    Charleston, WV 25326-1789
    (800) 368-8808
    Student Complaint Information -  
    Student Complaint Information -

  • Wisconsin

    Wisconsin Student Consumer Protection / Complaints:


    30 W Mifflin St, 9th Floor
    Madison, WI 53708
    (608) 266-1996
    Student Complaint Information -  
    Student Complaint Information -

  • Wyoming

    Wyoming Student Consumer Protection / Complaints:


    Consumer Protection Unit
    2320 Capitol Ave
    Cheyenne, WY 82002
    (307) 777-8962 
    Student Complaint Information -  
    Student Complaint Information -